Although I have always been a loyal client of your company, I was very upset about your mismanagement and neglect this time. I have upgraded my membership to the supreme class and paid 300 dollars for annual membership fee to ensure that I can get the best service, but the service you promised to offer was way more lower than my expectation. To be more specific, it was totally awful. Punctuality was the top priority of all transporting service, but you failed to meet this basic need.
Since it was your fault to all these issues and unpleasure, I urge you to not only compensate all my financial loss, which includes the train ticket fee, but also write an explanation letter to me. Otherwise, I would consider about taking legal actions to fulfill my rights.
Your earliest response will be appreciated.
Yours faithfully,
Jim Green klingt das natürlich?

Question

Xerxes · Accepted Answer

@mranti: Although I have always been a loyal client of your company, I am very upset about your mismanagement and neglect. I upgraded my membership to the supreme class and paid 300 dollars for an annual membership to ensure that I can get the best service. However, the service you promised to offer was not what I expected. To be specific, it was awful. Punctuality is the top priority of a transporting service but you failed to meet this basic requirement. It was your fault for all this issues and I urge you to not only compensate for all my financial losses which includes the train ticket fee. I would also want a letter of explanation written back to me. Otherwise, I might consider about taking legal actions to fulfil my rights. Your earliest response will be greatly appreciated. Yours faithfully, Jim Green.

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